Sunday, June 28, 2015

POST #1- The purpose of SAS what they do, their structure, customers, and where I fit in




Post #1

Date(s): 6/15/15-6/16/15

Activities: Orientation, met my manager, had first meeting, researched html best practices for creating email templates

Technical Information: HTML, Microsoft word

Reflection: For the summer of 2015 I will be doing an internship at SAS in Cary, North Carolina. On the fifteenth of June I and the other AOIT interns were scheduled for an orientation. During the orientation we heard from each of the major departments throughout SAS. These include: Human Resources, which provide services for the SAS employees like scheduling events and giving the new interns orientation. The Security department, which handle the guard stations to get into SAS and other services for the company like landscaping. The Payroll department, which handle the finances of the company, The IT Services department, which provide the employees with technical equipment and fix repairs. The RFC Department, which provides the SAS employees with an onsite gym and pool with other recreational fitness programs.  The External Communications department, which handles programs such as social media and provide analytics to their customers about what internet channels to use for their customers, and the Work and Life, which provides employees on how to balance their work and home life.

We also learned about the history and purpose of SAS. Dr. Goodnight was asked by NC State to build a software program to analyze the agriculture going on at NC State, mainly the cows, long story short him and the other founders over engineered it and now it has become what we know today as SAS. SAS provides statics and analytics to their customers to get more information from their customer’s gathered data. Analytics is learning new information about your data while statistics is the data and information gathered but you cannot learn new information to help your company. SAS’s customers range from every field imaginable but are usually big corporations like Wells Fargo. 

On my first day I met with my manager who will also be my mentor, Craig and had my first meeting. We discussed what his department, CI or Customer Intelligence did. Customer Intelligence gives their customers information about their customers to better equip their products to give to them. My sections within CI deals with marketing emails, this means we analyze information about our customer’s customers to allow them to send personalized marketing emails to their customers to increase the chance that they purchase their product. My job at the moment is to research the best practices when creating a marketing email using HTML, which will better serve my department to provide useful information to their customers. 

Topic: All about SAS and CI

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